Cynthia Hayward, Founder and Principal of Hayward & Associates LLC, has been an industry leader in healthcare facility planning and the development of space planning methodologies for healthcare institutions for 25 years. She was a partner with a healthcare management consulting firm for over 20 years (Chi Systems, Inc. which became The Chi Group) until she founded Hayward & Associates LLC in the spring of 2003. Ms. Hayward has assisted hundreds of healthcare institutions throughout North America to economically and efficiently plan their capital investments by integrating strategic business planning, operations redesign, financial analysis, and equipment/technology planning with facility planning.

Ms. Hayward is a frequent speaker at regional, national, and international conferences on issues relating to strategic planning, operations redesign, and facility planning and capital investment, including conferences sponsored by the American College of Healthcare Executives, Healthcare Financial Management Association, American Hospital Association, and the American Institute of Architects. She has served as a Guest Lecturer at the Harvard Design School Executive Education Program and has contributed articles for Healthcare Executive, Healthcare Strategic Management, Healthcare Facilities Management, JCAHO’s Plant, Technology, and Safety Management Series, and the Administrative Radiology Journal.

Ms. Hayward is the author of:

• Healthcare Facility Planning: Thinking Strategically published by Health Administration Press for the American College of Healthcare Administrators (ACHE)

• Preparing a Long-Range Facility Investment Strategy: A Self-Study Course for the American College of Healthcare Administrators

• SpaceMed Guide: A Space Planning Guide for Healthcare Facilities which includes a step-by-step workbook and a CD-ROM with detailed space planning templates

• The "Facility Planning Forum" for Strategic Financial Planning Quarterly  published by the Healthcare Financial Management Association

• The chapter on “Functional and Space Programming” in Emergency Department Design published by the American College of Emergency Physicians (ACEP)

Ms. Hayward has a Master of Architecture degree from the University of Michigan and is a Licensed Architect (Michigan). She is member of the American Institute of Architects, a Fellow of the American Association of Healthcare Consultants, and a Founding Member of the American College of Healthcare Architects.

Cynthia Hayward can be contacted at (734) 668-0087 or via e-mail at
chayward@hayward-assoc.com.