Providence Health and Services in Oregon

Portland, Oregon

Assistance was provided to this multi-hospital healthcare system as part of a long-range campus renewal strategy for two major sites including Providence St. Vincent Medical Center (451-beds) and Providence Portland Medical Center (483-beds).

The identical facility master planning process was employed for both hospitals including identification of future trends, validation of future bed need and ancillary workloads, review of current operational systems and information technology investments, and preparation of a space needs analysis for all departments housed on both campuses. “Visioning” meetings with system and hospital leaders were conducted to reach consensus on priorities and to develop a coordinated capital investment strategy to meet the immediate, short-term, and long-range needs at each campus. 

Subsequently, detailed functional and space programs were developed for all major construction and renovation projects.  back to top

The Children’s Hospital of Alabama

Birmingham, Alabama

Several engagements were conducted for this 275-bed children’s hospital that is a teaching hospital affiliated with of the University of Alabama Medical School of Medicine. Specific activities included:

• Developed a facility master plan to guide capital investment on the downtown campus over the next decade, including identification of opportunities for operational redesign and technology enhancement and development of space needs for inpatient, ambulatory care, and ancillary support services.

• Performed an operational analysis of the emergency department and prepared a functional and space program for building expansion.

• Performed an operations analysis and performed functional and space programming for all clinics including those on the downtown campus as well as at their satellite Children’s South facility.

• Conducted a detailed operations and facility impact study ― including space projections and facilitation of joint steering committee meetings ― for the development of a Women and Infants Hospital in conjunction with the University of Alabama Hospital.  back to top

Kaiser Santa Clara Medical Center

Santa Clara, California 

As part of  planning of a new replacement healthcare campus ― the largest construction project in Kaiser Permanente history ― all traditional patient care delivery approaches were challenged and new “optimal”  models were developed. Specific activities included:

• Conducted a review of operational concepts, clinical service configuration, and the space program for a new 327-bed replacement hospital that consolidated an existing acute-care hospital, three surgicenters, and multiple freestanding diagnostic centers and ambulatory care sites.

• Identified exam/treatment room utilization targets, developed facility planning principles, and facilitated the reengineering of ambulatory care delivery, incorporating new ambulatory care delivery models (reflecting the transition from the inpatient to the outpatient setting).

• Prepared a “generic” clinic module that could be modified for various primary care and specialty services.

• Developed detailed functional and space programs for the ambulatory care center housing 59 departments and specialty centers in a 520,000 square foot facility.

Construction of the new replacement hospital and medical office building has been completed. back to top

Northwestern Memorial Hospital

Chicago, Illinois

Assisted with facility planning/programming and strategy formulation for reuse or disposition of various facilities affected by Northwestern Memorial Hospital’s redevelopment project ― a new 2.0 million square foot replacement facility. A functional/space analysis of 13 “buildings in play” (for which optimal uses had not been identified) was performed representing 2.5 million gross square feet. Detailed functional and space programs were developed based on future planning initiatives, incorporating the Northwestern Medical Faculty Foundation and Northwestern University. Additional engagements included a facility assessment of the former Prentice Women’s Hospital and operations planning for the three operating room suites with over 40 operating rooms.  back to top

Northwestern Medical Faculty Foundation

Chicago, Illinois

Facility planning assistance was provided to this multi-specialty physician organization as part of their new state-of-art ambulatory care center housed in the 22-story Galter Outpatient Pavilion within the new Northwestern Memorial Hospital complex. Specific activities included:

• Facilitated the resizing of a previously developed functional and space program for the ambulatory care center (200,000 square feet) in conjunction with the Northwestern Memorial Hospital replacement project.

• Reviewed and updated faculty practice and ancillary service workload projections and updated staffing projections based upon “best practice” operational concepts, information systems, and various other factors affecting resource utilization.

• Modeled different operational and facility configuration scenarios, coordinating with the financial feasibility assessment.

• Revised/updated the detailed functional and space program for the ambulatory care center to be located in the Galter Pavilion.

As a result of the operations redesign and revised space projections, the need for two less floors for faculty clinics was identified, freeing up space that could be leased to private physicians and result in incremental revenue.  back to top

Parrish Medical Center

Titusville, Florida 

A variety of pre-design planning services were provided as part of the replacement of this 210-bed community hospital. The process involved over 30 multidisciplinary task forces and user groups to solicit input from physicians, managers, and department staff. Specific activities included:

• Developed a facility master plan for the existing campus including projection of future demand for beds and ancillary services, assessment of existing facility deficiencies and priorities, and estimation of the costs associated with facility renovation versus replacement decisions.

• Developed an operations planning framework, advanced concepts for inpatient nursing unit design, and preliminary facility development assumptions.

• Provided operations redesign and detailed functional and space programming for all services to be included in the replacement hospital.

• Prepared a facility reuse analysis for vacated facilities.

• Evaluated the potential facility impact of selected multi-institutional collaborative planning initiatives.

• Provided detailed operations planning for the consolidation of a freestanding surgicenter and the hospital surgery suite.

Construction of the new replacement hospital has been completed.  back to top

Care New England Health System

Providence, Rhode Island

Facility master plans were developed for all three hospitals in this health system that serves the southeastern New England community:

• Kent Hospital (Warwick, Rhode Island), a 359-bed community hospital

• Women and Infants Hospital with 197 beds and 9,200 annual births

• Butler Hospital, a 117-bed psychiatric hospital

The identical facility master planning process was employed for all three hospitals including market analysis, review of workload projections, assessment of current facilities and space allocation, projection of current and future space need, and identification of a long-range facility development strategy. Hospital leadership, Board, and medical staff meetings were facilitated at all three campuses. Capital planning occurred at the Care New England Board level resulting in a coordinated capital investment strategy to meet the immediate, short-term, and long-range needs at each campus.