About the Founder
Cynthia Hayward, FAIA, is principal and founder of Hayward & Associates, LLC in Ann Arbor, Michigan, a national consulting firm specializing in predesign planning for healthcare facilities. For 20 years, she was a partner with a healthcare management consulting firm (Chi Systems, Inc. which became The Chi Group) until she founded Hayward & Associates in 2003.
Planning a new healthcare facility or a major renovation is a rare opportunity for an organization to rethink its current patient care delivery model, operational processes, and use of technology."
Cynthia Hayward, FAIA
Founder of Hayward & Associates LLC
Advised over 160 healthcare organizations across the United States in planning new or repurposed facilities — including architectural firms during the schematic design process
Surveyed hospitals throughout Canada and advised the two largest health authorities in British Columbia and the Government of the Northwest Territories
In addition to her consulting activities, Cynthia Hayward has had a long history in research and development. In the mid-1970s, she was part of a team contracted by the U.S. Department of Health and Human Services to develop a generic healthcare facility planning process for hospitals across the United States. In the early 1980s, she served as project director for a five-year contract with National Health and Welfare Canada to develop a series of space planning methodologies for healthcare facilities — the Evaluation and Space Programming Methodology Series — that were used throughout North America over the subsequent decade.
Cynthia Hayward is the author of the SpaceMed Guide — A Space Planning Guide for Healthcare Facilities, which includes a step-by-step workbook and space planning templates in Microsoft™ Excel. Now in its fourth edition, the SpaceMed Guide helps healthcare leaders and architects in over 40 countries plan flexible, state-of-the-art hospitals, ambulatory care centers, and specialized healthcare facilities.
She is also the author of Healthcare Facility Planning: Thinking Strategically. This book, in it second edition, is part of the American College of Healthcare Executives Management Series and is a practical guide for healthcare executives faced with spending millions of dollars to renovate, reconfigure, expand, or replace a healthcare facility.
Cynthia has been a speaker at regional, national, and international conferences on issues relating to predesign planning and capital investment, including conferences sponsored by the American College of Healthcare Executives, Healthcare Financial Management Association, American Hospital Association, American Institute of Architects, Union of International Architects, and the China Hospital Building & Infrastructure Congress.
She has a master of architecture degree from the University of Michigan and is a licensed architect (Michigan). She is also a Fellow of the American Institute of Architects and a founding member of the American College of Healthcare Architects.