Cynthia Hayward, FAIA,
is principal and founder of Hayward & Associates LLC in Ann Arbor, Michigan, a national consulting firm specializing in predesign planning for healthcare facilities. She has assisted hundreds of diverse healthcare organizations over the past 30 years to economically and efficiently plan their capital investments. For 20 years, she was a partner with a healthcare management consulting firm (Chi Systems, Inc. which became The Chi Group) until she founded Hayward & Associates. Her unique approach integrates facility planning with market demand analysis and clinical service planning, operations improvement, and investments in new equipment and information technology.
In addition to her consulting activities, Ms. Hayward has had a long history in research and development relative to healthcare facility planning. In the late-1970s, she was part of a team that was contracted by the U.S. Department of Health and Human Services to develop a generic planning process for hospitals across the country. In the early 1980s, she served as Project Director for a five-year contract with National Health and Welfare Canada to develop a series of space planning methodologies for healthcare facilities — the Evaluation and Space Programming Methodology Series — which were used throughout North America over the subsequent decade.
Ms. Hayward is the author of:
- Healthcare Facility Planning: Thinking Strategically which is part of the American College of Healthcare Executives (ACHE) Management Series published by Health Administration Press.
- Preparing a Long-Range Facility Investment Strategy: A Self-Study Course for the American College of Healthcare Executives (ACHE).
- SpaceMed: A Space Planning Guide for Healthcare Facilities which includes a step-by-step workbook and space planning templates in Microsoft® Excel.
- SpaceMed Essentials — a blog about current issues facing healthcare facility planners and architects with a searchable knowledge base.
She has been a speaker at regional, national, and international conferences on issues relating to predesign planning and capital investment, including conferences sponsored by the American College of Healthcare Executives, Healthcare Financial Management Association, American Hospital Association, American Institute of Architects, International Union of Architects, and HBI China. Ms. Hayward is an ongoing contributor to Strategic Financial Planning, a quarterly publication of the Healthcare Financial Management Association.
Ms. Hayward has a master of architecture degree from the University of Michigan and is a licensed architect (Michigan). She is Fellow of the American Institute of Architects and a founding member of the American College of Healthcare Architects.